Shipping & Delivery Policy

1Serviceable Areas

VISTORA TRADING PRIVATE LIMITED accepts and delivers orders Pan India, subject to courier and logistics serviceability of the customer's PIN code. During checkout, entering your 6-digit postal PIN code will verify delivery availability in your area.

2Order Dispatch SLA

All confirmed orders are processed, packaged in tamper-evident food-grade containers, and dispatched within 2–3 business days from our central processing facility. Orders placed on Sundays or public holidays are scheduled for dispatch on the next working day.

3Delivery Timelines

Once dispatched, orders are generally delivered within 2–5 business days. While we partner with tier-1 logistics providers for prompt transit, delivery times may be subject to unforeseen local courier disruptions, weather anomalies, or remote zone constraints.

4Delivery Fees & Free Shipping Policy

• Free Door Delivery: Available for all orders destined within Komarapalayam and Bhavani regions.
• Standard Delivery Fee: For all other locations across Tamil Nadu and Pan India, shipping charges are dynamically calculated based on package deadweight/volumetric weight, destination PIN code, and order total, transparently displayed prior to final payment at checkout.

5Order Tracking & Live Status

Once your order is handed over to our shipping partner, you will receive an automated tracking notification with an active tracking link via SMS/Email. You can also monitor real-time order progression in the My Orders section.